{"id":20103,"date":"2022-08-30T13:16:21","date_gmt":"2022-08-30T13:16:21","guid":{"rendered":"https:\/\/mbe-cr.dev.localfame.com\/f-a-q\/"},"modified":"2022-08-30T13:19:58","modified_gmt":"2022-08-30T13:19:58","slug":"f-a-q","status":"publish","type":"page","link":"https:\/\/www.mbe-cr.com\/en\/f-a-q\/","title":{"rendered":"F.A.Q."},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tGet an Immediate Answer From Our FAQ Bank.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHY GET A P.O BOX IN MIAMI?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
By purchasing a locker in Miami, you can take advantage of the best product deals in the U.S. Also, ship documents, magazines, etc. At MBE we offer different plans to suit our customers\u2019 needs.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHOW CAN I JOIN THE P.O BOX SERVICE IN MIAMI?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Easy! Just log in to our website www.mbe-cr.com and click on the \u201cRegister\u201d button. Select the MBE Center of your choice, enter your personal data and we will mail you your new address. It\u2019s free!<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHY AND HOW TO \u201cPRE-ALERT\u201d A PACKAGE?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
The \u201cpre-alert\u201d tool was created to automatically validate your purchase information, before your merchandise arrives at our facilities in Miami. This allows us to make the clearance process more efficient without generating delays to your shipment.

\r\n\r\n\u201cPre-alerting\u201d a package is to upload the purchase invoice, once the supplier ships the purchase to our facilities in Miami. You can do this through our APP and\/or web user, by logging in to our website www.mbe-cr.com<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT IS ACTUAL WEIGHT AND VOLUMETRIC WEIGHT?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
The actual weight is determined by weighing the package on a scale. While the volumetric weight, is the calculation of the volume of the shipment, based on its dimensions.\r\n\r\nTo calculate the volumetric weight of a box, measurements are taken in inches and the following formula is applied: length X width X height \/ 139 \u2013 Volumetric Weight in pounds.

\r\n\r\nAt Mail Boxes Etc. WE DO NOT CHARGE VOLUMETRIC WEIGHT for our online shopping service.<\/strong><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHEN IS A PACKAGE TAXABLE?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Costa Rica customs law states that packages with a value over $100 CIF, must pay import taxes. According to the description of the goods, our customs broker will classify the shipment, based on Costa Rica import tariff.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT IS THE \u201cSHIPPING ADDRESS\u201d?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
It is the address that must be given at the time of making an online purchase, which consists of your first and last name, account number and the data of our warehouse in the U.S. It is important to type the full address.

\r\n\r\nFor example:

\r\n\r\nName and Last name of customer

\r\n\r\n2250 NW 114th Ave

\r\n\r\nUnit 1P PTY XXX (account number)

\r\n\r\nMiami, FL 33192-4177

\r\n\r\nTelephone: (305) 280-5046<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT IS A \u201cBILLING ADDRESS\u201d?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
It is the address where you receive the credit card statements with which you are making the online purchase.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT SHOULD I DO IF I MAKE A MISTAKE IN MY SHIPPING ADDRESS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Contact the store where you made the purchase, as soon as possible, and ask them to change the address.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHOW CAN I CHECK THE STATUS OF MY PACKAGE?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
You will be able to check the status of your package from the moment it is admitted to our warehouse in Miami until it arrives in your selected MBE office, through our APP (available for iOS and Android) and\/or web user, by logging in from our website www.mbe-cr.com, or by calling the MBE\u00ae center where you are registered.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT SHIPPING TYPE SHOULD I USE TO RECEIVE MY PACKAGE IN MIAMI?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Domestic shipping, within the US, is wide and diverse. Both in transit time, as well as in features and costs. The importance of this will depend on the value of the product, the safety and urgency it requires to be delivered.
\r\n\r\nFor products purchases, we recommend using the physical address and private courier companies, such as: FedEx, UPS, DHL, among others, which offer options of 2 to 5 days of delivery, with total competitive tracking and acknowledgement of receipt at rates.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCAN I SHOP ON ANY WEBSITE?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes, just try to use secure connection sites.\r\n\r\nTo check the security of a site, go to the upper left corner of the web address, look for the security status:\r\n\r\n*Secure\r\n\r\n*Information or Not Secure\r\n\r\n*Not Secure or Dangerous<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCAN I USE THE ONLINE SHOPPING SERVICE TO IMPORT WHOLESALE GOODS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
The online shopping service must be used to bring personal items. If you require this service for commercial purposes, you will need to contact an MBE office to get assistance from an executive, who will offer you a suitable import plan for your business needs.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT CAN I SHIP USING MY P.O BOX IN MIAMI? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Anything that is legally permitted to import into the country and is not classified as prohibited goods.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCAN I CHANGE THE MBE OFFICE AND KEEP MY ADDRESS?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes! To request the change, you will only need to complete the relocation form at the MBE\u00ae office, keeping your current account number and address.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCAN THE SERVICES I USE BE BILLED IN ANOTHER MBE CENTER?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Consumptions made at another MBE centre cannot be charged to your current account.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWHAT HAPPENS IF I PURCHASE A RESTRICTED ITEM BY MISTAKE?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
If you purchase a prohibited item, it will be received at our facilities in Miami. However, it cannot be exported. At MBE we offer the following options:\r\n